2464 Massachusetts Ave, Suite 420 Cambridge, MA 02140   |    (617) 499-9993

appointments

PLEASE MAKE YOUR APPOINTMENT ONLINE IF YOU ARE ABLE.

If you require assistance you may call 617-499-9993.  If you’d like an appointment on short notice, please use our online appointment scheduler, which shows the next available appointment times.  Appointments are required; we do not take walk-ins.

NEW PATIENTS: For Your First Acupuncture Visit

New patients are asked to please book online if you are able.  If you require assistance, you may call 617-499-9993.

NEW PATIENTS MUST ARRIVE 10 MINUTES BEFORE YOUR SCHEDULED APPOINTMENT TIME!  It takes about 10 minutes to fill in health history and consent forms, and they are necessary before you can be treated.  If you do not arrive early, your treatment time will likely be shortened as we have limited space and need to be able to accommodate other incoming patients.

Please give yourself an hour to be at the clinic at the time of your first appointment (this includes time for you to fill out paperwork, have your consultation and a treatment time of about 45 minutes).  Please wear loose fitting pants that can be rolled up to your knees and sleeves that can be rolled up to your elbows. 

Cancellation/Rescheduling Policy & Sick Patient Policy – Please Read Carefully:

WE REQUIRE 3 HOURS NOTICE IF YOU NEED TO CANCEL OR RESCHEDULE AN APPOINTMENT.

IF YOU ARE FEELING SICK OR EXPERIENCING ANY COVID-19 SYMPTOMS (FEVER, COUGHING, CHILLS, ETC.), PLEASE CANCEL YOUR APPOINTMENT ASAP.  We will not treat anyone who is sick at our facility.

TO CANCEL/RESCHEDULE YOUR APPOINTMENT(S): You may cancel/reschedule using our online appointment scheduler if you booked online, or call 617-499-9993 if you scheduled by phone and/or need assistance; if we don’t answer the phone, please leave a message as we check messages regularly.

If you miss an appointment or cancel or reschedule it with less than 3 hours notice, then you will be charged $25 for your missed/late canceled/late rescheduled appointment.  If you have a package of appointments we will deduct one of your pre-paid visits from that package instead.  Thank you for your understanding, respect and consideration.

Parking

You may park in the lot behind our building as long as you park directly in front of a 30 minute parking sign (you can park for up to 2 hours in a 30 minute spot and you will not be towed!).  You have a MAXIMUM OF 2 HOURS for parking in the 30 minute spots.  Alternatively, you may park on a spot in a street spot on Massachusetts Avenue with a meter – there are PLENTY of street spots available.  Please put in enough quarters for at least 75 minutes for a first visit, or 1 hour for a follow-up.  Meters cost a quarter per 15 minutes.